Frequently Asked Questions

Here you will find answers to questions commonly asked by our clients. 

If there is any other information you need, don't hesitate to contact us.

 

 

1. How much does a logo cost?

Hiring us for a logo/brand identity design project will typically cost between $500 and $2000.

Every client has different requirements that will have an influence of the final cost of a project.

If you would like to talk to us about a project, please request a quote and we will get back to you within 48 hours or sooner.

 

 

2. What are you payment terms?

We require 50% upfront to commence the project.  The remaining 50% is due once the project has been completed.  Payment in full is required before we can release the final files.

We accept payment via Visa and Mastercard (Paypal) and direct bank transfer.

 

 

3. What is involved in the design process?

Our usual design process is Design Brief -> Sketching -> Computer Concept Design -> Presentation -> Revisions -> File Delivery -> Support 

For more information please read this blog post on our logo design process.

 

 

4. How long will a logo design project take to complete?

The length of a logo design project depends on the complexity of the project. Simple projects can take as little as 1 week. More complicated branding projects that require extensive research can take 1 month or more to complete.

Please let us know your deadline when requesting your quote and we will do our best to accommodate your requirements.  

 

 

5. What if I want to request changes to the concepts?

No problem.  This is a normal part of the design process.

Once you have received the initial concepts you can review and request changes to the design. We usually allow a total of 5 design revisions, unless otherwise stipulated in the design agreement.

 

 

6. What file format does the logo come in?

Logo designs are provided in all formats that are commonly used for print and web purposes.

Print Formats:  EPS and AI files.  These are commonly used by printers and are able to be edited by designers.

Web Formats:  JPG, GIF and PNG files.  These file formats are commonly used on websites and Microsoft Word and Excel.

 

 

7. I am not located in Australia. Will you still work with us?

Yes.  We have worked with clients from all over the globe.

 

 

8. Once we start the project how can I contact you?

You can contact us by telephone, email or instant messaging. 

All clients are provided with our direct contact number.

 

 

9. Who owns the copyright for the final design?

Once the project has been signed-off and we have received payment in full you own 100% copyright of the final design.

We reserve the right to use the design in our portfolio.

 


If you have any further questions don't hesitate to contact us.